Iowa Bids > Bid Detail

Athletic Ticket Processing

Agency: Iowa State University
Level of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD18079554065295073
Posted Date: Mar 30, 2023
Due Date:
Solicitation No: RFQ-1000704 Addendum 2

Bid Information

Type Request for Proposal (Public)
Status Awarded
Number RFQ-1000704 Addendum 2 (Athletic Ticket Processing)
Issue Date & Time 1/13/2023 10:00:01 AM (CT)
Close Date & Time 2/15/2023 04:00:00 PM (CT)
Duration 1 month 2 days
Notes
Iowa State University of Science and Technology (ISU) is soliciting information from qualified contractors to provide the goods and/or services described herein.

Contractors should read all materials carefully and note the due date.
Contractors must submit all questions in the "Questions" tab related to this bid opportunity.
Bid responses will ONLY be accepted online via ISUBid. Please allow adequate time to review and submit your response prior to the deadline.
You must register in ISUBid to download all related requirements and documents.

Contact Information
Name Dustin Mohr
Address 1340 Administrative Services Building
2221 Wanda Daley Drive
Ames, IA 50011-1004 USA
Phone (515) 294-4793
Fax
Email dmohr@iastate.edu
Awarded Suppliers
Bid Documents
Document name Format
Bid Invitation Acrobat / PDF
Public Question & Answer Acrobat / PDF
Bid Attachments
File Name Description File Size
ISU Instructions.pdf Review the instructions for important information. REVISED MAY 2021 130 KB
ISU General Terms & Conditions.pdf Review the general terms and conditions carefully and any exceptions should be listed in the "Attributes" section. REVISED MAY 2021 185 KB
HigherEdCloudVendorAssessmentTool.xlsx Download, complete and attach under the "Response Attachments" tab with your proposal. 884 KB
Iowa State University Cashiering Requirements.xlsx This document must be downloaded, completed and uploaded under the "Response Attachments" tab as part of your response. Supplier/Vendor must mark "X" Yes or No for ALL requirements listed. Notes should be brief (one or two sentences maximum) and there should be no additions or changes in order to columns or rows . Any requirements left blank, changes to the rows or columns, or Notes that are too long will result in a non-responsive submission and will not be evaluated. 18 KB
Bid Questions
Question Seeking clarification on what is being asking for in Question 31. Please advise.
Answer This question will be deleted, all integration requirements are spelled out in other questions.
Submitted 1/25/2023 11:31:58 AM (CT)
Question Give the RFQ isn't due until February 15, 2023, would ISU be open to in-person meetings the week of February 20, 2023? If yes, please advise which days are better for ISU.
Answer These will be the week of February 20th or 27th, if requested.
Submitted 1/25/2023 11:01:04 AM (CT)
Question For the potential in-person meeting the week of January 30, would Thursday, February 2, 2023 work for ISU?
Answer These will be the week of February 20th or 27th, if requested.
Submitted 1/25/2023 11:00:00 AM (CT)
Question Iowa State University Cashiering Requirements sheet

Please confirm questions only on tab 'Sheet 1' in the spreadsheet should be answered and completed?
Answer Confirmed, only sheet 1 needs answered.
Submitted 1/25/2023 08:59:33 AM (CT)
Question Please describe how student tickets are currently processed?
Answer students purchase season tickets online via account manager
Submitted 1/24/2023 05:25:56 PM (CT)
Question Please note how many system users you currently have?
Answer 32
Submitted 1/24/2023 05:25:43 PM (CT)
Question Virtual Venue

Please note which venues/sports you currently use IO Media Virtual Venue and any annual seating/parking processes run using Virtual Venue?
Answer Jack Trice Stadium/Football - all seating upgrades and new seat assignments are ran through the virtual venue as well as new football season ticket sales once the seating process is completed
Submitted 1/24/2023 05:25:29 PM (CT)
Question Please provide the current ISU Priority Point Policy.
Answer












FACTOR POINTS
Giving to Athletics 1 per $100
Consecutive Years of Football Season Ticket Purchase 10 per year
Consecutive Years of Men's Basketball Season Ticket Purchase 10 per year
Consecutive Years of Women's Basketball Season Ticket Purchase 10 per year
Cyclone Club ALL IN Member 10 per year
Cyclone Club 110% Member 5 per year
ISU Letterwinners Club Member 5 per year
Cyclone Gridiron Club member 5 per year
ISU Alumni Association Member 5 per year


Submitted 1/24/2023 05:24:58 PM (CT)
Question System Requirements

Is your current system currently integrated with Shift4 (VenueNext) for ISU Food and Vendor provider Levy?
Answer The integration process has begun and should be completed shortly
Submitted 1/24/2023 05:24:40 PM (CT)
Question Third Party Venues

Please explain what current real time integration ISU utilizes with third party venues.
Answer Season Share Integration for Cyclone Mobile Pass Fullfillment, Fevo for ticket offers, Axess for turnstile scanners, ParkHub for parking pass scanning, Sidearm App for Ticket Management
Submitted 1/24/2023 05:24:15 PM (CT)
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