The University of Iowa (hereafter, The University/University) located in Iowa City, Iowa, desires to obtain written proposals from qualified Suppliers to provide contact center software that is currently on the market.

Please be aware that this is an extensive bid. All Suppliers are cautioned to allow ample time for the submittal of RFP responses well before the due date time requirement. Bids must be submitted via the eBid system.

Questions regarding the bid may be submitted by registered Suppliers via the Questions tab within eBid prior to the question cutoff date. All Supplier questions and the University answers to those questions will be published sometime after the Questions close deadline for all interested Suppliers to review.